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Privacy Policy

A legal disclaimer

Effective Date: April 14, 2025

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Verbavox Translations ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and translation services.

Information we collect

We may collect the following types of information:

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  • a. Personal information

When you use our services, we may collect information such as your name, email address, phone number, billing address, and payment information.

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  • b. Document content

We collect the content of the documents you submit for translation. This may include sensitive or confidential information depending on the nature of your documents.

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  • c. Usage data

We may collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.

How we use your information

We use your information to:

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  • Provide and manage translation services

  • Communicate with you regarding your requests

  • Process payments and invoices

  • Improve our services and website functionality

  • Comply with legal obligations

Data sharing and disclosure

We do not sell, rent, or trade your personal data. However, we may share information in the following circumstances:

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  • Service providers: We may share data with trusted third-party vendors who assist us in operating our services (e.g., payment processors, cloud storage providers), under strict confidentiality agreements.

 

  • Legal requirements: We may disclose personal data if required by law or to protect the rights, property, or safety of Verbavox Translations or others.

 

 

Data security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and limited access to sensitive data.

 

Delivery

a. Timeline

We strive to meet agreed deadlines. However, delivery dates are indicative unless explicitly guaranteed in writing.

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b. Method

Unless otherwise specified, final documents are delivered electronically. For sworn translations, hard copies can be mailed upon request, with associated shipping costs.

 

 

Cookies and tracking technologies

Depending on your location, you may have the right to:

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  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority
     

To exercise any of these rights, please contact us at: hello@verbavoxtranslations.com

Your rights

Verbavox Translations is not liable for:

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  • Indirect or consequential damages

  • Delays due to unforeseen circumstances

  • Errors in original documents

  • Rejection of translations by third parties unless specific requirements were disclosed beforehand

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

International transfers

If you are accessing our services from outside Italy, your information may be transferred to, stored, and processed in a country where data protection laws may differ. We take all necessary steps to ensure your data is treated securely.

Third-Party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies before submitting any personal information.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact:

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Verbavox di Ilaria Menchini
Email: hello@verbavoxtranslations.com

 

 

 
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